Developing an ROI Framework at the UNC System

Session Abstract: The UNC System is embarking on a journey to measure and understand return on investment and workforce alignment. Many institutions and state systems face pressure from both internal and external constituents to provide evidence of the value of degrees produced in higher education but are unsure how to measure value. At the UNC System, we recently completed a Return on Investment Study through a third party and are working to build on the momentum of the project. The System is required to review all programs of study biennially, so we are building on the success of our ROI Study to create our own metrics and measures to track. This session is intended for novices and will provide an overview of ROI measures; describe data sources for these measures; weigh pros, cons, and challenges of different approaches; and describe how the UNC System plans to measure ROI.

Keywords: return on investment, postgraduate outcomes, performance metrics, value of college