Assessing and Improving Administrative Effectiveness of Department Heads

Session Abstract: This study is a summary of K-State's five-year assessment surveys on 22 department heads. The workflow and stakeholders of the assessments will be introduced first. Structure and administration of the surveys will be then presented. Outcomes of the assessments including department heads’ performance will be visualized and compared in a few dimensions. A variety of analytical models, including stepwise regression models, correlation analysis and text mining, will be applied to identify critical factors and actions that may impact department heads’ administrative effectiveness. Suggestions based on the findings will be given to improve department heads' administrative effectiveness. The session will help attendees conduct assessment surveys on academic leaders and interpret results of the surveys in a more professional way.

Keywords: department heads, administrative effectiveness, surveys, statistical analysis