Senior Director. Customer Engagement & Success
Concord USA, Inc. (Xitracs)
Atlanta, Georgia, United States
• Customer success professional who values software solutions that offer a proven record of commitment to users--across the full spectrum of their ever-changing needs and priorities.
• In the past 10+ years, held customer success leadership roles in SaaS/ed tech industry, with previous roles in higher education that called upon skills in relationship-building and the ability to communicate the benefits that technology can offer any organization--increased productivity, valuation of employee time investment, and, ultimately, success in goal achievement.
• Driven by a belief that trusted software solutions will result in strong, lasting customer partnerships, and win-win outcomes.
Key Accreditation Support Software in One Dynamic But Simple System
Wednesday, May 21, 2025
1:45 PM – 2:30 PM East Coast USA Time