Director of Institutional Research and Assessment The University of Findlay Fremont, Ohio, United States
Session Abstract: Dedicated to student success, The University of Findlay endeavors to build a more accurate, authentic picture of the student experience. For example, instead of focusing on negative retention factors (why students leave), we dig into positive factors (what keeps first-year students engaged and satisfied). However, we can’t sit down with each student to explore their personal level of satisfaction or send out lengthy weekly surveys. Thus, our micro-survey concept was born. Although brief, these targeted pulse surveys pack a serious data-rich punch. The presentation will include survey development, targeted timing, question selection, efficient implementation, and effective data reporting (closing the loop). The pulse survey structure can be applied to any student learning outcomes feedback collection, resulting in meaningful, time-sensitive assessment.
