Manager, Academic Program Assessment University of Maryland Global Campus Bowie, Maryland, United States
Session Abstract: This session explores how the University of Maryland Global Campus (UMGC) is advancing its data strategy by aligning KPIs with a program health review cadence. Through collaboration between academic leadership and supporting departments, UMGC creates a holistic view of program assessment, focusing on four critical domains: academic content, academic outcomes, business viability, and marketability. By leveraging data maturity principles, UMGC developed a framework that sets attainable five-year KPI targets and sustains ongoing reviews. Session attendees will learn how data maturity and cross-departmental strategies can foster a data-informed culture, enhancing both institutional success and alignment between academic and business goals. The session offers practical steps to help attendees build collaboration, set realistic KPIs, and drive continuous improvement within their institutions. This session is ideal for professionals seeking to strengthen their data-informed decision-making framework.
Keywords: KPI alignment, program health review, data maturity, decision-making, continuous improvement
